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NewServers Strikes Reseller Partnership with Silver Peak Systems

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NewServers, provider of Hardware as a Service (HaaS) dedicated cloud servers, today announced a reseller partnership with Silver Peak Systems, the leader in scalable Wide Area Network (WAN) acceleration. The addition of Silver Peak WAN acceleration solutions expands NewServers’ core product line of automated high-performance devices.

Silver Peak’s unique network approach to WAN acceleration delivers unprecedented scalability, including the highest effective throughput of any WAN acceleration device. This makes Silver Peak ideal for NewServers’ large enterprise clients that utilize networks and applications with high sustained data volumes.

NewServers’ cloud of “bare metal devices” has a global customer base and its services are delivered across multiple vertical markets and industries, including Software as a Service (SaaS), Platform as a Service (PaaS), High Performance Computing (HPC), Voice over Internet Protocol (VoIP), Semantic Search Engines and Applications, Enterprise Application Vertical Markets; Healthcare, Educational, Bio-Medical, Financial, Government, Retail and Massive Multiplayer Online Gaming (MMOG).

TheAdmins Introduces 24×7 Tech Support On All Things Citrix, Microsoft, VMware and Cisco

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TheAdmins, a value-added reseller (VAR) providing virtualization, application delivery, data security, network infrastructure and storage/business continuity services, today announced the introduction of its Continuous Support Offering (CSO).

TheAdmins CSO is a service level agreement (SLA)-based support service designed to supplement IT services staff in resolving technology-critical issues with select Citrix, Microsoft, VMware and Cisco products.

Traditionally, companies have purchased IT services support agreements directly from manufacturers to serve as a lifeline in the event of an emergency. However, the reality is that many of these agreements serve as a mere insurance policy, and if unused, result in lost fees – only to be renewed again the following year. Also, manufacturer support is typically limited to the manufacturing company’s product line only – resulting in very specific and restricted support.

Products currently supported through TheAdmins CSO include:

  • All Citrix products
  • Microsoft (Active Directory, Messaging and Windows Server)
  • VMware Virtual Infrastructure 3 (VI4 support coming soon)
  • Cisco (routing and switching)

Service level agreement response time is as follows:

  • One-hour for telephone support
  • Four-hour for on-site coverage for New Jersey, New York City and Philadelphia

TheAdmins CSO is available now to new and existing TheAdmins customers. The cost of the service is $6,250 annually for 25 support hours, which can be used for telephone or on-site support seven days a week, 24 hours a day.

Upon depletion of the purchased hours, replenishment options are available. Any time remaining at the end of 12 months may be used for other TheAdmins IT services, such as projects, staff supplementation, system management and troubleshooting.

Lifeboat Distribution Offers Fresh Virtualization Solution Bundle, Courtesy Of DataCore and Virtual Iron

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DataCore and Virtual Iron today announced that distributor Lifeboat Distribution has unveiled a new promotion for their resellers when they purchase DataCore and Virtual Iron licenses together. Lifeboat will provide their resellers with additional margin and marketing support for selling the new bundle. Lifeboat Distribution is an international specialty software distributor for virtualization and other technically sophisticated products.

Services and solutions provider TelosIT already delivers solutions that combine DataCore with Virtual Iron. “Lifeboat’s decision to offer additional margin for using DataCore in conjunction with Virtual Iron is something we will leverage,” said Kevin Carlson, CTO, TelosIT. “This represents a very cost-effective option for resellers and the resellers taking advantage of this opportunity will soon see just what high performance solutions are possible when combining these two robust offerings.”

TelosIT has already enabled Matrix Design Group, an interdisciplinary firm providing professional engineering consulting to expand capacity and achieve dual-site data redundancy, while saving tens of thousands on lease renewals on its previous generation SAN with DataCore and Virtual Iron.

“With DataCore and Virtual Iron in place both administration and management were simplified greatly and I was able to further reduce my IT spending,” said Eric W. Smith, vice president, Matrix Design Group.