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LiveTime Software Ships New Service Desk Virtual Appliance for Sun xVM and VMware

July 7, 2008 by Robin Wauters Leave a Comment

LiveTime Software, a provider of ITIL certified Service Management and Help Desk Software, today released version 2.0 of its integrated virtual appliance consisting of its Java technology based JeOS (Just Enough Operating System) and ITIL Service Management software. The new release features support for both Sun xVM and VMware, and aims to leverage the power of both virtualization architectures at both the desktop and server levels.

The combination of LiveTime’s ITIL based Service Management and Sun xVM gives customers and SaaS providers a way to leverage their existing resources. LiveTime says it has improved the performance of its JeOS by approximately 20% and has decreased the memory overhead to 128Mb, enabling higher concurrency and increasing the number of virtual machines per server. This is particularly important for SaaS providers who deploy separate LiveTime instances per client and for multi-tenant requirements. The appliance also includes support for symmetric multiprocessing for optimal performance across virtualized CPU’s.

LiveTime’s virtual appliance includes built-in debugging, configuration and management utilities. Guided menus provide easy access to networking, upgrades and general system utilities. The LiveTime Virtual appliance currently supports all Sun xVM and VMware virtualization platforms, including Sun xVM VirtualBox, VMware Player, Workstation, Fusion, Server and ESX Server.

The LiveTime Virtual appliance supports Sun xVM VirtualBox, enabling developers to easily build, test and run cross-platform, multi-tier applications on a single laptop or desktop computer.

Organizations can now leverage LiveTime’s ITIL Service Management software with the ease of installation of traditional software. The virtual appliance should provide the necessary scalability and security that is difficult to achieve when deployed on existing hardware and operating systems. Since the system has been hardened at the operating system layer, LiveTime provides Just Enough Operating System for its needs. This makes the system easy to update and maintain and provides a very small footprint and a 160MB download.

Filed Under: News Tagged With: ITIL, ITIL Service Management software, JeOS, Just Enough Operating System, LiveTime, LiveTime JeOS, LiveTime Software, sun, Sun xVM, Sun xVM VirtualBox, virtual appliance, virtualisation, virtualization, vmware, VMWare ESX Server, VMWare Fusion, VMware Player, vmware server, VMWare Workstation

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