Developed as a fully integrated customer relationship management (CRM) system, Cobweb has purchased the Parallels Automation solution to automate the delivery of several new hosting offerings and service bundles. Using a single login, service providers can deliver integrated offerings that include multiple services such as hosted Microsoft Exchange, hosted Windows SharePoint Services and hosted Microsoft Dynamics CRM.
Serguei Beloussov, CEO of Parallels noted, ”We are pleased that Cobweb is using the full potential of our Parallels Automation solution to centrally manage a wide variety of hosting services. This deployment demonstrates how Parallels Open Platform is helping service providers deliver advanced business applications using the software-as-a-service (SaaS) delivery model.”
Dan Germain, Chief Technical Officer of Cobweb added, ”Using Parallels Automation, Cobweb can manage a wide variety of hosted offerings from a single, centralized system and can create unique service bundles using Microsoft Exchange, Windows SharePoint Services, Microsoft Dynamics CRM, ZANTAZ Email Archiving and shared web hosting. Parallels Automation connects the underlying technical services together in a manner that delivers real business benefits and solutions to our customers.”
Parallels Automation for Dynamics CRM includes pre-defined deployments, installation services and marketing support for service providers that want to deploy hosted Microsoft Dynamics CRM. Pricing includes a one-time implementation fee and monthly licensing fees based on active users.
[Source: The Hosting News]