Mitel and VMware last week announced Virtual Mitel Communications Director (Virtual MCD), part of the new Mitel Virtual Solutions software portfolio as well as the first customers to deploy Virtual MCD.
Virtual MCD is the first real-time voice application designed for the VMware vSphere 4 platform.
As a virtual appliance, Virtual MCD is a software package download that runs on VMware vSphere 4, enabling customers to seamlessly access and install Mitel’s call control software.
The solution leverages VMware vSphere 4 to enable customers to consolidate Mitel’s leading voice applications alongside non-voice business applications in the datacenter. This results in the potential for: capital savings due to the significant reduction in server hardware and real estate; operational savings with the reduction in power and server provisioning costs; as well as productivity improvements and resource efficiencies in datacenter management and risk mitigation for business continuity and disaster recovery plans.
Mitel and VMware already have a number of joint customers that have deployed Virtual MCD including Gallagher, Flynn & Company LLP, an accounting firm based in the US; Ideal Integrations, a technology integrator based in the US; Spalding University, a university in Louisville, KY; and Ashford Borough Council in the UK. These customer sites consist of users ranging from 30 to more than 2,000.
Virtual MCD is the latest application Mitel has introduced in the Mitel Virtual Solutions software portfolio. The next phase will include Mitel Applications Suite (MAS) and Mitel Border Gateway (MBG) as virtual appliances built using VMware Studio to be released 60 days after Virtual MCD.