BlueStripe Software recently announced FactFinder 3.0, the Application Service Management (ASM) solution that enables Service Delivery, IT Operations, and Application Support teams to monitor and manage application system performance and troubleshoot system components across any application environment: physical, virtual or cloud.
This capability radically improves IT operations’ ability to quickly isolate and identify causes of slow applications by delivering real-time, hop-by-hop, visibility into critical service request performance metrics across heterogeneous environments.
FactFinder uniquely provides application service request performance metrics across tiers and between nodes, at the process-level, for each application component across an entire application system. FactFinder manages applications as full systems, isolating requests for discrete systems enabling Service Delivery and Application Managers to better meet service-level requirements. When application components are spread across different platforms – physical, virtual and cloud – FactFinder identifies the application and provides the visibility needed to ensure proper application performance.
FactFinder, using BlueStripe’s patented AppSmart technology, delivers unprecedented visibility into application systems by automatically generating real-time Application System Maps, providing live views of application requests across tiers and components, and delivering load curve analysis to know how applications will scale. These monitoring capabilities provide the facts IT support teams need to analyze production application performance across any application environment.
FactFinder delivers the key performance indicators, including service request response times, of applications that span multiple technology silos that ITSM Service Delivery Managers have been seeking to improve application service. With the ability to monitor business-critical production applications in real time through FactFinder, enterprises have the actionable data they need to quickly locate performance degradation and improve IT service to the business.
The new FactFinder 3.0 is available beginning September 22, 2009. Pricing starts at $10,000.